Complaint 489733
1999 DODGE RAM • STRUCTURE • incident Apr 20, 2004
Complaint Summary
STRUCTURE
Owner Narrative
RIGHT SIDE OF THE DASHBOARD WAS REMOVED TO REPAIR THE AIR CONDITIONING. DEALERSHIP DENIED THE PROBLEM, AND AGREED TO REPAIR IT FOR 50% OF THE COST. DEALERSHIP CAUSED THE DEFECT. *AK THE DASHBOARD STARTED CRACKING AROUND IN MARCH/APRIL 2004. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY INDICATED THAT THE CRACKING WAS NOT THERE FAULT. THE CRACK INITIALLY STARTED ON THE PASSENGER SIDE NEAR THE SCREWS BY THE WINDSHIELD NOW THERE ARE SEVERAL CRACKS ON BOTH SIDES OF THE DASH. *NM
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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