Complaint 470858

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

REPAIRED FUEL INJECTION SYSTEM AND CHARGED ME PART OF THAT WHICH I ASSUMED WAS COVERED UNDER WARRANTY SEAT BELT HAS NOT BEEN REPAIRED THEY SAY IT IS NOT THEIR PROBLEM BUT ACCORDING TO NHTSA, BELTS ARE MANUFACTURER?S PROBLEM. TRANSMISSION: WE WERE IN TRAFFIC IN MARCH IN HOUSTON TX WHEN TRANSMISSION DECIDED NOT TO WORK PROPERLY. DOWNSHIFTING IN TRAFFIC NEARLY CAUSING A MAJOR ACCIDENT .THE DODGE PLACE SAID IT WAS THE VALVE BODY WHICH WAS NOT THE PROBLEM AT THE TIME THE BAND NEEDED ADJUSTING WHICH COST $87.00 AND THEY SAID IT WOULD COST 1300.00 TO FIX I PULLED INTO TRAFFIC AND IT DID IT AGAIN 7 MONTHS LATER IT IS OUT OF WARRANTY SO TRIED TO REMEDY PROBLEM & OURSELF COULD NOT DO. CALLED DODGE CORP. AND WAS TOLD TO TAKE TO DEALERSHIP TO SEE IF THEY COULD HELP US FINANCIALLY FIX THIS. WE DID THEY SAID THEY WOULD EXCEPT $200. I SAID OK FIX THE PROBLEM THEN THEY CALLED BACK AND SAID SINCE SOMEBODY ELSE HAD PUT PARTS ON IT THEY WOULD NOT FIX IT. I TOLD THEM THAT BEFORE THEY STARTED. SO GO FIGURE. I CONSIDER THIS A SAFETY ISSUE JUST BECAUSE OF IT DOWN SHIFTING IN TRAFFIC ALONE BUT TO NO AVAIL

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.