Complaint 419209

2003 FREIGHTLINER COLUMBIA • EXTERIOR LIGHTING:HEADLIGHTS • incident Jan 18, 2003

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
419209
Model
COLUMBIA
Model Year
2003
Incident Date
Jan 18, 2003
Date Received
Jul 21, 2003
Data As Of
Apr 27, 2026

Complaint Summary

EXTERIOR LIGHTING:HEADLIGHTS

Owner Narrative

WE RECENTLY PURCHASED A GROUP OF 40 FREIGHTLINER TRACTORS IN OCTOBER 2002. TRACTORS WERE BUILT WITH AN H7 LOW BEAM HEADLAMP ASSEMBLY. WE HAVE SINCE HAD MULTIPLE FAILURES OF THIS STYLE HEADLAMP AND HAVE HAD SEVERAL OCCASIONS WHEN BOTH HEADLAMPS BURNED OUT AT THE SAME TIME WHILE DRIVER WAS OPERATIONG VEHICLE IN DARKNESS. ALL DATA ON THIS LAMP THAT I CAN FIND, SHOWS A SERVICE LIFE IN THE 200 HOUR RANGE. MOST STANDARD HEADLAMPS ARE RATED FOR 1000+ HOURS. MOST USA APPLICATIONS FOR THIS H7 BULB ARE FOR THE FOG LAMP POSITION, NOT LOW BEAM HEADLIGHT. TRUCKS BUILT AFTER THIS GROUP HAVE BEEN FITTED WITH A DIFFERENT 9007 HEADLAMP ASSEMBLY WHICH WORKS JUST FINE. FREIGHTLINER REFUSES TO DISCUSS THE SAFETY ASPECTS OF THIS DESIGN. DRIVERS ARE NOW VERY CONCERNED ABOUT OPERATING VEHICLES AFTER DARK.*AK

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

Data sources & freshness

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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.

Refreshed daily.

Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).

Refreshed daily.
EIA

Retail diesel and gasoline price history and state fuel-tax tables.

Refreshed weekly.

Cross-border carrier registry and Canadian recall campaigns where applicable.

Refreshed weekly.

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