Complaint 409091
2001 CHRYSLER TOWN AND COUNTRY • STRUCTURE:FRAME AND MEMBERS • incident May 1, 2003
- Complaint ID
- 409091
- Make
- CHRYSLER
- Model
- TOWN AND COUNTRY
- Model Year
- 2001
- Component
- STRUCTURE:FRAME AND MEMBERS
- Incident Date
- May 1, 2003
- Date Received
- May 23, 2003
- Data As Of
- Jul 1, 2026
Complaint Summary
STRUCTURE:FRAME AND MEMBERS
Owner Narrative
WE PURCHASED A 2002 DODGE ROLLX CONVERTED MINIVAN AND A 2001 CHRYSLER ROLLX CONVERTED MINIVAN WITH AN ELK ROOF ADDITION CONVERSION FROM THE ROLLX CO. IN SAVAGE MINN. ABOUT A YEAR AGO. WHEN WE RECENTLY BEGAN CARRYING MORE THAN ONE PASSENGER WE NOTICED AND FELT A BOTTOMING OUT WITH LITTLE BOUNCE. I GOT A LOOK AT THE REAR SUSPENSION AND WAS SUPPRISED TO FIND THAT THEY DROPPED THE FLOOR JUST ABOVE THE E-BRAKE LINE AND LEAF SPRINGS. THE DISTANCE BETWEEN THE BOTTOM OF THE FLOOR AND THE LEAF IS ONE AND ONE HALF INCHES. THE DISTANCE BETWEEN THE RUBBER BUMPER AND THE AXLE IS OVER THREE INCHES. THE LEAF SPRING AND BRAKE CABLE CANNOT TAKE THE DAMAGE FOR ANY LENGTH OF TIME. WE HAVE TO REMOVE THE SPARE AND REAR SEATS TO DRIVE SOMEWHAT SAFER. CONTACT WITH THE COMPANY WAS FUTILE.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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