Complaint 236957

Complaint Summary

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM

Owner Narrative

THIS VEHICLE DEVELOPED CRACKS ON BOTH BRAKE ROTORS THRU TO THE FINS. I HAVE BOTH IN MY POSSESSION. I HAVE BEEN IN CONTACT WITH FORD MOTOR CO. AND THEY DENY ANY RESPONSIBILITY AS MY WARRANTY HAD EXPIRED IN MAY OF 2000. I HAD A WOBBLE IN THE STEERING WHEEL FOR SOMETIME PRIOR TO MAY OF 2000 BUT DID NOT REALIZE WHAT IT WAS. IT BECAME INCEASINGLY WORSE, WHEN I SPOKE WITH THE LOCAL FORD DEALER THEY REFERRED ME TO AUTOMOTIVE & RV SPECIALISTS AS THE DEALER COULD NOT WORK ON A LARGE VEHICLE. THE ROTORS WERE REPLACED WITH NAPA ROTORS AS RV SPECIALISTS OWNER MR. DALLAS SHARK SAID FORD WAS HAVING PROBLEMS WITH CASTING IN THEIR ROTORS AND IT WOULD NOT MAKE SENSE TO REPLACE WITH TWO MORE FORD ROTORS. FORD HAS DENIED REINBURSEMENT FOR THIS REASON. MR SHARK STATED THAT THIS WAS A SERIOUS SAFETY ISSUE AS THE ROTORS COULD HAVE EXPLODED AT ANYTIME LEAVING ME WITH NO BRAKING CAPABILITY AT ALL. HE WILL BE HAPPY TO ANSWER ANY QUESTIONS ON MY BEHALF. HE CAN BE CONTACTED AT 520-532-0086 OR 800 N. 16TH ST. SHOW LOW, AZ 85901. I HAVE DOCUMENTION FROM THE FORD MOTOR CO. AVAILABLE IF NEEDED IN THIS INVESTIGATION. THANK YOU

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.