Complaint 2220485

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

2018 Ford Escape. I have had the car since 12/2024. Less then 22000 miles in it. In this time I have had 4 alignment done. First one was 2 day after getting car. I pulls to the left. Second was 2 weeks after the first one. Then drove my car with a trailer on it to [XXX]. I made it [XXX] and dropped my load in a storage because I could not control the car. I was so scared. What should have taken maybe 2 days took a week. That was a nightmare trip. Ok so now in [XXX] took it to car max and explained what happened. Alignment always out. Always pulls to left. Carmax had my car 3 days called me and said I need a Alignment and 4 new tires. I was like what I just drove from [XXX]. Gentlemen told me I shouldn't have drove that car with it like that. I said carmax in [XXX] a load me to. Car repair places just think we can drop of our car and say here. I don't have another car to us will that one in the shop. Now the forth was when I got back into [XXX] which was maybe 2 months later. So my car did a lot of sitting in the driveway when I was in nc. With this car u have to have your hands both on the wheel because if u hit a pot hole the car goes crazy. I have been drive for about 40 yrs and I'm from [XXX] where u can drive not legally but able to drive with your knee,eat with the left hand will putting on makeup with the right. I can't do that. I can't even take my eyes off the road because the car will go to the left and I'm not even steering that way. So anyone out there please help. This is my first Ford and it's been a nightmare. Plus less then 40000 I have had a new battery alternator and start put in. My window wipes don't work. Came on it never rains in [XXX] so what the. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.