Complaint 2220334

Complaint Summary

WHEELS

Owner Narrative

Tesla Full Self-Driving (FSD) — control handover protocol. Vehicle is available for inspection upon request. WHAT HAPPENED: On June 25, 2026 at approximately 4:17 PM, the vehicle was operating under Full Self-Driving (FSD) navigating into a residential driveway. The driver pressed the gas pedal to take manual control. At the exact moment FSD transferred control, vehicle telemetry confirms the steering wheel was at −299° (nearly 3 full turns of hard left lock). No warning was given. With a ~13:1 steering ratio, approximately 300° of wheel rotation was required before driver input would affect the front wheels — taking 0.4–0.5 seconds during which the front wheels remained pointed left despite the driver turning right. The vehicle struck a tree at approximately 13–15 kph. Secondary failure: FSD re-engaged once during the first override attempt, requiring a second override before full control was obtained, further delaying driver response. Telemetry confirmed: factory crash algorithm (RCM_CRASH_ALGO_WAKEUP_EVENT_ACTIVE), Electronic Stability Control, and Traction Control all activated at impact. Post-impact speed registered −1.67 kph (backward bounce), confirming direct collision. SAFETY RISK: FSD handed off control mid-maneuver at extreme steering lock with no warning, creating an unrecoverable situation in a confined residential driveway. PRIOR WARNINGS: None. No warning lamps, messages, or alerts before or during handover. INSPECTION STATUS: Vehicle photographed. Insurance inspection pending. Not yet inspected by Tesla or dealer. Independently confirmed via vehicle telemetry export (85,776 rows, 300 sensor channels).

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.