Complaint 2220330
2019 GMC ACADIA • UNKNOWN OR OTHER • incident Apr 23, 2026
- Complaint ID
- 2220330
- Make
- GMC
- Model
- ACADIA
- Model Year
- 2019
- Component
- UNKNOWN OR OTHER
- Incident Date
- Apr 23, 2026
- Date Received
- Jun 27, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
Shortly after purchasing my 2019 GMC Acadia with 52,000 miles on it, my wife parked the vehicle in our driveway and shifted the transmission into Park. When she pressed the push button to shut the vehicle off, the instrument cluster displayed a "Shift to Park" message even though the shifter was already in the Park position. Because the vehicle did not recognize that it was in Park, it would not shut off completely. The radio remained on, and the doors could not be locked. The only way to get the vehicle to shut off was to repeatedly shift from Drive to Park until it finally recognized Park. This occurred multiple times. After researching the problem, I discovered that many other GM owners have experienced the same "Shift to Park" failure. I believe this is a widespread defect that should be investigated because it can prevent a vehicle from shutting off properly, leave electrical accessories powered on, drain the battery, and prevent the vehicle from being secured when parked.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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