Complaint 2220268

Complaint Summary

POWER TRAIN

Owner Narrative

I am writing to express my frustration and concern regarding my 2021 Hyundai Kona, which currently has only 88,754 miles. My vehicle has been experiencing excessive oil consumption along with an ongoing check engine light. The diagnostic trouble codes are P0017 and P0011. In an effort to resolve the issue, I have had both the intake and exhaust VVT components replaced and the oil changed. When the problem persisted, my mechanic advised that Hyundai OEM parts were required. I then spent approximately $700 replacing the components with OEM parts, yet the check engine light remains on and the same issues continue. At fewer than 89,000 miles, I do not believe these are problems that should be occurring on a properly maintained vehicle. I have already invested significant money trying to repair what appears to be a larger issue, and I am left with a vehicle that is still not functioning correctly. I am requesting that Hyundai investigate this matter and provide assistance in diagnosing and repairing the underlying cause. Given the known concerns regarding excessive oil consumption and timing-related issues reported by other Hyundai owners, I believe this situation warrants Hyundai's attention and consideration for goodwill assistance. I would appreciate a prompt response outlining what steps Hyundai is willing to take to help resolve this issue. I have been a Hyundai owner in good faith, and I am disappointed that after spending hundreds of dollars on recommended repairs, my vehicle remains unresolved.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.