Complaint 2220242
2020 CHEVROLET TRAVERSE • UNKNOWN OR OTHER • incident Apr 14, 2026
- Complaint ID
- 2220242
- Make
- CHEVROLET
- Model
- TRAVERSE
- Model Year
- 2020
- Component
- UNKNOWN OR OTHER
- Incident Date
- Apr 14, 2026
- Date Received
- Jun 27, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
Getting error message on and off last several weeks - "Shift into park" which does not allow the ignition to be turned off!! The only way to resolve this issue is to jiggle the gear shift or restart the car, changing gears and trying again. Sometimes it works on the second or third try! Frustrating!!! What is it doing to the shift assembly? Have called local dealer they will diagnose and repair at my cost! In the neighborhood of $250.00 for diagnostic, which will be applied to the total repair costs. No idea what that bill will be. General Motors just advises if it needs repair save my receipts in the event of recall for reimbursement. The car only has 21,600 miles!! I have seen other complaints on line and there are videos on You Tube on how to repair this issue, obviously I'm not the only one this is happening to. The gear shift boot and console have to be removed to repair. If the above actions do not work, how do you shut the ignition off??? Just let the car run until it's out of gas??? Not what I would classify as safe! General Motors should be taking steps to rectify this problem immediately but since they have not had "enough" complaints to warrant investigating further they are sitting idly by! HELP!
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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