Complaint 2220059
2020 RAM 1500 • STEERING • incident Jun 26, 2026
Complaint Summary
STEERING
Owner Narrative
Steering wheel locked up. I was in the driveway when this occurred but if I was driving on the road my vehicle could have potentially crashed into something and cause harm to myself or someone else, since I could not steer the vehicle. I had the truck towed to VIP Tire &Service and they checked the truck and determined through diagnosis, that my problem is with the circuit card assembly for the Electric Power Steering gears and that only Dodge Ram service companies can fix the problem and to bring my truck to a Chrysler Dodge service center. So I had my truck towed to Quirk Chrysler in Marshfield. They said that my VIN was not in the recall and that it would not be covered. It obviously should be included in this recall, since this is precisely what my problem is. There were no warning lights indicating a problem. Please add my VIN number to this recall so it will be covered as it should be.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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