Complaint 2219867
2018 CHEVROLET IMPALA • POWER TRAIN • incident May 1, 2026
- Complaint ID
- 2219867
- Make
- CHEVROLET
- Model
- IMPALA
- Model Year
- 2018
- Component
- POWER TRAIN
- Incident Date
- May 1, 2026
- Date Received
- Jun 26, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The transmission failed, shifting is no longer smooth. It hesitates and shakes the entire car, and the car slows down to almost a crawl uphill. I understand this is an issue with Chevrolet Impalas. So now I have an $8200 bill for a problem I was never told about, and that GM knew that it existed. So, yes, the issue has been identified, reproduced and confirmed by the dealer. The warning light came on when the issue happened, so it was already too late. The issue began with just over 65,000 miles. So I have a 2018 Impala in almost perfect condition in need of an $8200 before taxes, transmission replacement. I would like some help from the NHTSA, like requiring GM to pay for the repairs. Thank You very much.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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