Complaint 2219837

Complaint Summary

POWER TRAIN

Owner Narrative

I am filing a formal safety defect complaint regarding a severe catastrophic transmission failure on my 2022 Ford Maverick ( 2.0L EcoBoost 8f35 8 speed transmission ) that poses an immediate safety hazard to occupants and sharing traffic. Upon inspection a heavy volume of metal shavings flakes were discovered also the code PO73D unable to engage in neutral came up. The safety risk of this specific failure is extreme because the vehicle is physically unable to respond to a neutral command the driver cannot clear or cut engine power to the drive wheels during an emergency mechanical malfunction or a potential unintended acceleration event. Furthermore because the metal debris the truck exhibits severe erratic shifting behavior and a persistent risk of sudden high speed wheel lockup drivetrain binding or stalling inactive traffic. Ford motor company is fully aware of this component failure despite my vehicle exhibiting the exact failure mode the exact code PO73D and metal debris found has refused financial responsibility I urge the NHTSA to upgrade this known issue to a mandatory safety recall

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.