Complaint 2219678

Complaint Summary

AIR BAGS

Owner Narrative

I purchased this car in April 2023 and in December 2023. I had to get a new battery when I purchased a car. They told me that there was no worries or mishaps with the vehicle they said just only normal wear and tear for is a used vehicle. My car is a 2021 Nissan Altima so the car would’ve been about two years old maybe or on his way to be in two years old when I got the car according to the Carfax and the information provided to me it only had one owner previously. I’m not sure what the person did with the car but the battery was bad fast-forward to 2025. I was hit by a F150 truck. I got T-bone I had to go to the hospital, etc. it was a pretty bad hit. My windows were cracked or excuse me broken and my airbags were not deployed. No airbag was deployed. I did have my seatbelt on when the police came. My CB was still on so my car had to go. It was towed, and then it went to a mechanic shop to be fixed by the other person‘s insurance at that time, the mechanic sent me photos and explain that there was faulty, wiring and seatbelts, and he was unsure why it would be there. He said it was a immediate safety hazard, and I should address it with North Coast as soon as possible North Coast auto Mall is where I purchased the car from when I reached out to them all they told me was all you’ve had the car for about three years now we don’t know what you may have done to the Car. I still have the photos of the faulty wiring. I’m no mechanic. I explained to them that was an accident and the airbags did not deploy and when the mechanic also confirmed that’s probably why I have not heard anything from North Coast. This is an extreme safety hazard.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.