Complaint 2219641
2019 RAM 1500 • STEERING • incident Jun 10, 2026
Complaint Summary
STEERING
Owner Narrative
This is a 2019 Ram 1500 Classic 4x4 with a hemi engine. the power steering suddenly and with no warning stopped working when my wife was on a winding country road. There was no warning lights on the dash at all. She was unable to turn the steering wheel because the power assist stopped working. This caused her to go into the ditch, where she called me to come help her out of the ditch. I had a very hard time steering it home. We took it to the Ram dealership we bought it from, after we thought we found a recall on it. The Dealership ran our vin, and our truck was not on the recall? But the recall said 2019 Ram 1500? This could have killed someone!!! The Dealership, Parkway Chrysler Doge, Jeep, Ram in Dover Ohio was the dealership we took it to. They informed us, that the steering was shot, and it would take three months to get the steering rack, because of so many steering issues on these trucks. Why have you not stepped in to get this situation corrected?
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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