Complaint 2219269
2021 INFINITI QX50 • ENGINE AND ENGINE COOLING • incident Jun 17, 2026
- Complaint ID
- 2219269
- Make
- INFINITI
- Model
- QX50
- Model Year
- 2021
- Component
- ENGINE AND ENGINE COOLING
- Incident Date
- Jun 17, 2026
- Date Received
- Jun 24, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
ENGINE AND ENGINE COOLING
Owner Narrative
The contact owns a 2021 Infiniti QX50. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from under the hood. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and metal shavings were found in the oil pan. Upon further investigation, the contact associated the failure with NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the repair was denied due to the criteria not being met, a lack of maintenance records, and sludge in the oil pan. The vehicle was previously taken to a local independent mechanic to be diagnosed and there was no sludge in the oil pan from a previous maintenance service. The contact was adamant that the VIN was previously associated with the recall, but was removed. The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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