Complaint 2218743

Complaint Summary

SUSPENSION

Owner Narrative

The rear suspension coil spring on my vehicle fractured and failed. The failure was diagnosed and confirmed by a Honda dealership. The broken spring remains available for inspection upon request. The failure creates a significant safety concern because the vehicle's ride height, handling, and suspension performance are compromised. A broken coil spring can shift position, contact the tire, damage suspension components, and potentially affect vehicle control. The dealership advised that the spring requires replacement. The condition was confirmed by a Honda dealer during inspection. I was informed that replacement OEM springs are on national backorder and are currently unavailable. As a result, the vehicle cannot be repaired with the factory part in a reasonable timeframe. The vehicle has been inspected by a Honda dealership. No accident, collision, or unusual road hazard preceded the failure. Prior to diagnosis, I noticed abnormal suspension noises from the rear of the vehicle, including clunking/creaking sounds while driving over bumps at low speeds. No dashboard warning lights or warning messages were displayed because the suspension system is not monitored by a warning lamp. I am concerned that this may be a broader defect because other Honda Odyssey owners have reported similar rear spring failures, and the replacement parts are difficult to obtain. The combination of a safety-related suspension failure and lack of available replacement parts has left the vehicle unable to be repaired promptly.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.