Complaint 2218742
2023 JEEP GRAND CHEROKEE • SUSPENSION • incident Nov 23, 2024
- Complaint ID
- 2218742
- Make
- JEEP
- Model
- GRAND CHEROKEE
- Model Year
- 2023
- Component
- SUSPENSION
- Incident Date
- Nov 23, 2024
- Date Received
- Jun 23, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at various speeds, there was an abnormal sound coming from the front-end of the vehicle, with the sound more significant on the driver's side. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated; however, the contact verified that the odometer reading remained the same as when the vehicle was dropped off. The contact believed that the vehicle was not test-driven. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V352000 (STEERING); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 23,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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