Complaint 2218693

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

2025 Ram 1500 Tungsten with High Output Hurricane 3.0L twin-turbo I6. The vehicle has experienced repeated battery failures resulting in a complete loss of electrical power. Both the main and auxiliary batteries have been replaced under warranty three separate times: 5/14/2025 at 839 miles 12/11/2025 at 4,557 miles 6/19/2026 at 7,851 miles Most recently, I drove the truck to work normally in the morning. Approximately 8-10 hours later, when I attempted to leave work, the vehicle was completely dead. The power door locks would not function, the dome lights would not illuminate, and the instrument cluster would not power on. The vehicle required a jump start to be loaded onto a tow truck. The exact cause has not been identified. The dealer determined that both the main and auxiliary batteries failed testing and replaced both batteries. A parasitic draw test was performed during the most recent repair, and the dealer reported that no abnormal draw was found. Safety concern: The vehicle became completely disabled without warning and could not be started or moved under its own power. A similar failure occurring in an unsafe location, during travel, or during an emergency could leave occupants stranded. The vehicle has been inspected by an authorized Ram dealer on three separate occasions. No root cause has been identified. There were no warning lights, warning messages, or noticeable symptoms prior to the most recent failure. The truck operated normally when driven to work and was completely inoperative later that same day.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.