Complaint 2218640

Complaint Summary

SUSPENSION

Owner Narrative

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced repeated electrical, ignition, and safety‑system malfunctions, including failure to start, intermittent power loss, stalling, battery failure, and irregular electronic behavior. Multiple components appeared affected, including the ignition system, battery/charging system, electrical wiring, and onboard diagnostic/electronic control systems. The vehicle is available for inspection upon request, and police reports and repair documentation exist confirming ongoing issues. --- 2. How was your safety or the safety of others put at risk? The vehicle became unreliable and unsafe to operate, with unpredictable starting, stalling, and electrical failures that could occur at any time. These defects created a risk of: • Being stranded in unsafe locations • Sudden loss of power while driving • Inability to start the vehicle during emergencies • Exposure to repeated dangerous situations for both myself and my child The ongoing defects directly compromised the vehicle’s safety and my ability to use it for normal transportation. --- 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issues were repeatedly reported and observed during multiple repair attempts. Despite this, the dealership and service centers failed to correct the defects, and the problems continued after each visit. --- 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes. • Police reports were filed documenting incidents related to the vehicle’s malfunctioning. • Insurance representatives were involved following the accidents and repair disputes. • Dealership technicians inspected the vehicle multiple times but did not resolve the underlying defects.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.