Complaint 2218553

Complaint Summary

TIRES

Owner Narrative

Tires were purchased April 2026. Vehicle was then driven in June 2026 for off-road use, minimal usage prior to June due to mechanical issues). A structural failure occurred on 3 new truck tires (Size: 275/60R20, DOT: 0225) within 24 hours while driving under 10 MPH on a basic off-road trail. Day 1: Rear driver tire suddenly deflated with a loud thwapping sound. The tire separated from the bead and suffered a 3-4" sidewall tear. Vehicle was at 15 PSI (standard trail pressure). 10 companion trucks ran identical terrain without issue, isolating the failure to this tire batch. Swapped to spare. Day 2: Remaining tires aired up to 20 PSI to mitigate risk. Despite higher pressure and slow speeds, the exact same failure mode recurred on the replacement tire in the same rear driver location, causing another 3-4" sidewall tear. Trail patches failed. Borrowed a spare from another vehicle. 15 minutes later, a 3rd identical failure occurred on the rear passenger tire, causing a blowout and tearing on the inside sidewall. Vehicle was stranded, requiring a 2nd borrowed spare to exit. Tires had only 300 miles of total use. Failed components include the tire sidewalls and internal casing structures. All 3 failed tires are preserved and available for material inspection. Rapid, consecutive loss of multiple tires severely compromised vehicle stability, leaving me repeatedly stranded. Had these structural failures occurred at highway speeds rather than 10 MPH, a catastrophic loss of control or rollover could have occurred. The selling dealer has explicitly refused to file a warranty claim or inspect the failed casings. No prior warning lamps, pressure alerts, or symptoms occurred before the sudden, catastrophic failures.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.