Complaint 2217919

Complaint Summary

TIRES

Owner Narrative

On 6/19/2026, I had four new tires (Goodyear Eagle Touring, size 235/40R19 96V) and a four-wheel alignment installed at an authorized Honda dealership. The post-service alignment printout showed the right front camber and left front caster remained out of specification both before and after the alignment was performed. I left the dealership at approximately 4:30 PM. At approximately 6:20 PM, while driving westbound on Interstate 10 at highway speed, the left front tire, one of the four tires installed roughly two hours earlier, suddenly blew out with no prior warning light or indication. Notably, the right front tire had triggered a TPMS warning earlier that day, which is what prompted the same-day tire replacement, but it was the left front, which gave no warning at all, that failed. The vehicle was safely maneuvered to the shoulder to avoid a collision with other vehicles. California Highway Patrol responded and later moved the failed tire after it was struck by passing vehicles, creating a hazard for other drivers. The tire itself was not recoverable due to the danger of retrieving debris from live traffic lanes, though photos were taken of the tire and wheel immediately following the incident. The vehicle's onboard tire repair kit could not be used because the vehicle is subject to open NHTSA recall 26V-366, confirmed incomplete on this vehicle. A flatbed tow was required since this model carries no spare tire. I am requesting investigation into whether an installation error (mounting, bead seating, valve stem) or a manufacturing defect contributed to this failure, given the short time between installation and failure.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.