Complaint 2217776
2023 MINI COOPER SE • WHEELS • incident Jan 2, 2026
Complaint Summary
WHEELS
Owner Narrative
The vehicle's suspension system was improperly configured for its electric powertrain at the time of manufacture, resulting in an incorrect ride height that is incompatible with the vehicle's EV platform. This is not an isolated component failure but a fundamental design defect â the vehicle was delivered in a condition that was never properly suited to its own drivetrain. This defect has caused ongoing damage to the vehicle's undercarriage, compromised handling and dynamic stability, and produced accelerated and premature tire wear. BMW/MINI, as the manufacturer, knew or reasonably should have known at the time of sale that the suspension specification was incompatible with this vehicle's electric drivetrain configuration. The failure to disclose or remedy this condition prior to sale, and the failure to adequately repair it despite repeated attempts, reflects a willful disregard of its warranty obligations.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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