Complaint 2217253
2023 MACK MD • FUEL/PROPULSION SYSTEM • incident Feb 26, 2025
- Complaint ID
- 2217253
- Make
- MACK
- Model
- MD
- Model Year
- 2023
- Component
- FUEL/PROPULSION SYSTEM
- Incident Date
- Feb 26, 2025
- Date Received
- Jun 17, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
FUEL/PROPULSION SYSTEM
Owner Narrative
COMPONENTS THAT FAILED: Multiple systems failed in a connected chain. (1) The DPF aftertreatment differential pressure sensor â a CONFIRMED manufacturing defect per Cummins recall T7186/T7187 (Jan 2026). (2) The Allison automatic transmission â catastrophic internal failure: torque converter destroyed, flexplate warped and cracked, metal fragments throughout. (3) The transmission control unit wiring (circuits 143/123) reversed at the factory. The DEF sensor in the same aftertreatment system also failed back in Dec 2023, 14 months before the DPF symptoms â proving a system-wide defect. All failed components and repair invoices are available for inspection upon request. SAFETY RISK: After the dealer declared repairs complete, the truck was driven under 10 miles when the engine entered SEVERE DERATE (limp) mode WITHOUT WARNING, with four alerts firing at once including aftertreatment and transmission failures. Sudden, drastic power loss on a heavy commercial truck in live traffic is extremely dangerous â it can leave the vehicle unable to maintain highway speed, risking a collision with surrounding vehicles. The dealer released the truck in this hazardous state with no warning. CONFIRMED BY MULTIPLE SHOPS: Yes. The problem was reproduced and confirmed repeatedly â by the authorized dealer, by an independent transmission shop, and at final repair. The fault returned within 30 minutes on one visit and within 10 miles on another. INSPECTED BY: The authorized dealer and an independent service center inspected the vehicle and failed components. Documentation is available. WARNING SIGNS: Yes. Warning lamps appeared from the very first visit in Feb 2025 â transmission code P071A and high soot codes 1981/1922. They persisted for NINE MONTHS without proper repair, until the transmission catastrophically failed in Nov 2025. The vehicle was out of service over 45 days.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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