Complaint 2217239

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

With no warning my truck lost all anti-lock braking, traction control, stability control, trailer brakes, and 4x4 capability (computer will not allow 4x4 to engage). This is due to an "abs module" failure. Ram/Dodge has no new units available to repair this faulty part and no ETA on if/when they will be available. There was thankfully no accident with this failure but obviously, it could lead to one. Especially since the part cannot be fixed. Owners are left with scavenging used parts that are still operational. As in my case, my vehicle will have to be "fixed" with an abs module from a wrecked truck! Also, the electronic steering can fail with no warnings. Leading to complete loss of power steering, traction control, and stability control. This failed on my truck as I was driving as well. Thankfully again, no accident with this failure. There is no new factory part to replace this unit either. I had this repaired with a remanufactured unit that failed in one month, then it was replaced again and seems to be fixed for now. These are keystone components to an automobile and it is unacceptable for them to just stop working and have no available parts to the responsible consumer. This leads to owners having a useless worthless vehicle rotting in the driveway or a highly unsafe vehicle on the road to those irresponsible. I want to also shed light to the fact that these issues encompass model years from 2009 to brand new 2026 Ram trucks. There are people with 2025-2026 Ram trucks dealing with this same issue, my vehicles age isn't an iota to molten issues under the surface to Ram owners! No one is asking for a hand out but to merely repair our vehicles.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.