Complaint 2217068
2015 FORD ESCAPE • BACK OVER PREVENTION • incident Nov 18, 2025
- Complaint ID
- 2217068
- Make
- FORD
- Model
- ESCAPE
- Model Year
- 2015
- Component
- BACK OVER PREVENTION
- Incident Date
- Nov 18, 2025
- Date Received
- Jun 17, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that on several occasions while in reverse(R), the rear-view camera went black, displayed a black screen with a triangle with the message "Contact Ford" displayed. Additionally, there were fragmented lines, or the camera displayed an inverted image. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 152,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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