Complaint 2216696

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

While driving on the highway at speed of 65-70 mph, there was a loud and felt "clunk" and immediate loss of power. Dashboard screen said "faulty engine service immediately" and warning bells came on. Frightened, I immediately pulled over in the shouldee of the highway and turned off ignition. When I turned the car back on, dashboard read same faulty engine message, then started to go through a diagnostics in which it reported sensors not functioning (parking sensors). Vehicle was able to be started after this incident and drove fine afterward. This was not the first time this Vehicle has had electrical issues. It has been known to have intermittent start up issues where the engine would not turn on but only the lights and accessories will come on. After some varying amount of reattemtps to turn on car, the dashboard screen will go through same messages: "fauly engine" and go through sensors not found or working etc. After these messages appear, then the car is able to start normally. I have taken this car in to 2 different Ford dealerships, 1 Buick/GMC dealership, and 2-3 independent auto shops, all of which cannot get the vehicle to replicate the issue enough times for them to diagnose the car. It does not store any codes to pinpoint the issue. The vehicle has been in and out of shops for a total of 4-6 weeks now with no answers. Now, it did this while driving on the highway! I am fortunate it did not cause a crash, but I am scared to death to drive it on the highway again. I dont know what to do because my job requires a lot of driving, especially on the highway. I do not want to get in an accident if this happens again or becomes worse the next time. There are no warning sounds, lights or medsages before it happens. Plus I owe way more on it than the car is worth, so selling it is not really an option. Please help.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.