Complaint 2216626
2018 VOLVO XC90 • ELECTRICAL SYSTEM • incident May 15, 2026
- Complaint ID
- 2216626
- Make
- VOLVO
- Model
- XC90
- Model Year
- 2018
- Component
- ELECTRICAL SYSTEM
- Incident Date
- May 15, 2026
- Date Received
- Jun 16, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
My 2018 Volvo XC90 T8 Plug-In Hybrid experienced a catastrophic, premature component failure of the Electric Rear Axle Drive (ERAD) propulsion system while driving. The ERAD unit suffered a total failure of internal bearings and sensors, completely disabling the electric rear wheel propulsion system and suddenly forcing the vehicle into a reduced-power "limp mode" on the road. This sudden loss of hybrid propulsion creates an immediate highway safety hazard, removing expected acceleration and vehicle control in traffic. Volvo has documented this exact engineering flaw internally under Technical Journal TJ 36665, recognizing a manufacturing vulnerability in these specific hybrid components. However, the manufacturer is refusing to provide remedy or financial cost-sharing to repair this vital propulsion and safety defect, leaving a hazardous, compromised vehicle on the road.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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