Complaint 2216253
2016 FORD EDGE • SERVICE BRAKES, HYDRAULIC • incident Jun 11, 2026
- Complaint ID
- 2216253
- Make
- FORD
- Model
- EDGE
- Model Year
- 2016
- Component
- SERVICE BRAKES, HYDRAULIC
- Incident Date
- Jun 11, 2026
- Date Received
- Jun 15, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
SERVICE BRAKES, HYDRAULIC
Owner Narrative
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving on several occasions and depressing the brake pedal to stop the vehicle, the message "Low Brake Fluid" was displayed, the brake pedal went to the floorboard, and the vehicle failed to respond as intended, causing the braking distance to be extended. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the brake master cylinder had failed and the brake lines were leaking. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 190,214.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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