Complaint 2216176
2019 FORD FLEX • UNKNOWN OR OTHER • incident Dec 31, 2021
- Complaint ID
- 2216176
- Make
- FORD
- Model
- FLEX
- Model Year
- 2019
- Component
- UNKNOWN OR OTHER
- Incident Date
- Dec 31, 2021
- Date Received
- Jun 15, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
MY VEHICLES REAR-VIEW CAMERA DISPLAYS AN INVERTED VIDEO IMAGE, INTERMITTENT OR PERSISTENT LOSS OF IMAGE, AND DISTORTED IMAGE. MY SON HAS AUTISM AND WILL RUN BEHIND OUR VEHICLE WITHOUT WARNING. HE WAS ALMOST HIT DUE TO MY CAR'S FAULTY CAMERA. I BROUGHT MY CAR TO THE DEALERSHIP WHEN IT WAS STILL UNDER WARRANTY AND BEFORE THERE WAS EVEN A RECALL AND WAS TOLD THEY DIDN'T HAVE THE PARTS TO REPAIR IT. THIS WAS 5 YEARS AGO AND THEY STILL TELL ME THE SAME THING WHEN I CALL. THIS IS UNACCEPTABLE.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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