Complaint 2216029
YOKOHAMA RY587 • TIRES • incident Apr 1, 2025
Complaint Summary
TIRES
Owner Narrative
Over the past year and a half Iâve had to deal with unknown reasons for at least 13 tire problems. And one of those problems was a complete blow out on the highway. When I went to get my spare tire and change it there wasnât anything in the trunks spare compartment. I called the dealership and they said they donât do that (meaning they donât provide the car with a spare). I was very confused and stressed. I felt played and wasnât made to feel confident in this purchase. That not the only thing. The electric system does pretty much whatever it wants. Changes my music, gives advice for things we didnât ask and the volume is always highering itself and lowering just whenever it chooses. The airbag light has been on most of the time letting me know the passenger airbag isnât on or working properly. The engine light has been on for at least four months now. I understand Warranty for regular checkups and maintenance but this feels a bit more serious than me making sure Iâve secured my warranty. I have called and taken the vehicle into both Toyota of Visalia and Toyota of Selma where I got financing for the vehicle. Toyota of Visalia wasnât very much help at all and preceded to talk down to me. Toyota of Selma keeps giving me the run around and telling me different things about my warranty. This car isnât worth the trouble my credit score goes through to secure it each month just to have something else fail me in it. At this point Iâm trying to figure out how Iâm going to replace the DC to DC because the car died a week ago and hasnât turned back on since. And yes Iâve tried jumping the battery already. Iâve only had this car a year and a half. I wasnât made aware of any issues with it when I drove it home that day. It was a nice ride home but less than a couple months I was already having questions about its performance. I really wish this complaint would even help but Iâm just writing to probably waste my own time.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
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