Complaint 2215651
2015 FORD ESCAPE • UNKNOWN OR OTHER • incident Oct 1, 2025
- Complaint ID
- 2215651
- Make
- FORD
- Model
- ESCAPE
- Model Year
- 2015
- Component
- UNKNOWN OR OTHER
- Incident Date
- Oct 1, 2025
- Date Received
- Jun 13, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
I received a recall notice for my car in Oct 2025 that the rear-view mirror may go blank while using it. This has happened on several occasions while I am driving in reverse and using the review view camera for guidance- it either goes blank or reverts to my entertainment screen while in use. I contacted Palmetto FORD in June 2026 to get this recall fixed but they stated the parts are still not available, they do not even have a replacement part number, nor do they know when this remedy will be available. I believe this is an unreasonable time frame to have a safety recall issue resolved and with no resolution date in sight.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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