Complaint 2215572
2025 TESLA MODEL 3 • WHEELS • incident May 16, 2026
Complaint Summary
WHEELS
Owner Narrative
On May 16th, I felt the car vibration very much on the free way. I scheduled service on May 21st. Tesla technician found it was the interior foam detached problem. He said this happened on many cars. I asked for free replacement for two defect tires since the car was only drove one and half year about 17k miles. But he refused it because Tesla only replace it for free if the wear of tire is higher than 4 thread. He said mine is 3 thread and suggested me to buy new tires and replace them. He said Tesla normally would not remove the detached foam for customer any more. I did not agree. Finally, Tesla remove the detached foam and I paid for the service. Because this detached foam issue happens a lot, it is quality issue. Tesla or Michelin should repair and replace it for free.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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