Complaint 2215475
2021 TOYOTA HIGHLANDER • POWER TRAIN • incident May 1, 2025
- Complaint ID
- 2215475
- Make
- TOYOTA
- Model
- HIGHLANDER
- Model Year
- 2021
- Component
- POWER TRAIN
- Incident Date
- May 1, 2025
- Date Received
- Jun 12, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
On two separate occasions I was traveling approx. five to ten miles an hours and had to change lanes. Traffic was heavy and I had to accelerate quickly to do the lane change. The vehicle engine started to rev high and I was barely moving. It was like the transmission didn't know what to do. I had to let my foot completely off the gas for fearing I was going to blow something up. I advised Toyota On Nicholasville several times and they totally ignored me. Also occasionally the transmission will make a clunking noise when shifting in reverse. While this isn't as much of a safety concern as needing your vehicle to respond in traffic and it doesn't. It's very difficult to get Toyota dealers even to document what your concerns are. The way they see it, if wasn't documented, then it didn't happen. The transmission in this vehicle is not safe. You can't rely on the transmission to respond if you are put in a dangerous situation.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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