Complaint 2215202
2003 HYUNDAI SONATA • STRUCTURE • incident Mar 18, 2026
Complaint Summary
STRUCTURE
Owner Narrative
The contact owns a 2003 Hyundai Sonata. The contact stated that while the vehicle was at Valvoline for a service appointment, the contact was made aware of NHTSA Campaign Number: 09V124000 (Suspension). The vehicle was taken to the dealer, who informed the contact that the subframe assembly and additional unknown parts were not included in the recall repair. In addition, the contact was informed that the recall could not be performed because other repairs were needed prior to the recall repair. The vehicle was not repaired. The contact stated that the vehicle was unsafe to drive. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under the recall. The failure mileage was approximately 170,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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