Complaint 2214973

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

The vehicle has experienced multiple sudden and complete losses of power without warning, creating a serious safety hazard. On May 22, 2026, while driving toward a parking lot exit, the engine abruptly shut off and all electrical systems powered down. After approximately five minutes, the vehicle restarted and I was able to leave. The failed component is UNKNOWN, and the vehicle is available for inspection. This condition puts me and others at risk because the vehicle can lose all power unexpectedly while in motion, increasing the risk of a crash due to loss of propulsion and reduced control. The issue has occurred three times and taken to the dealership 3 times: May 22, 2026 – complete shutdown while driving May 27, 2026 – shutdown while reversing; vehicle would not restart and required towing June 10, 2026 – shutdown again immediately when leaving dealership There were no warning lights, messages, or prior symptoms before any failure. The vehicle has been inspected multiple times by a dealership. Each time, they reported no diagnostic trouble codes and no identified cause. The failures have not been reproduced under dealership testing conditions, despite repeated real-world occurrences, including immediately after release from service. No inspections by the manufacturer, police, or insurance representatives have occurred. Cause remains UNKNOWN. Due to the repeated, unpredictable loss of power and inability to diagnose or repair the issue, I believe the vehicle is unsafe to operate.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.