Complaint 2214534
2021 FORD ESCAPE • STRUCTURE:BODY • incident Jun 7, 2026
- Complaint ID
- 2214534
- Make
- FORD
- Model
- ESCAPE
- Model Year
- 2021
- Component
- STRUCTURE:BODY
- Incident Date
- Jun 7, 2026
- Date Received
- Jun 10, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
STRUCTURE:BODY
Owner Narrative
On XXX I was driving my 2021 Ford Escape for 10 minutes before I stopped at Sheetz gas station on [XXX]. I ran into the building to withdraw cash from the ATM leaving my fiance and dog in the car while it sat idle. Upon exiting the building about 30 seconds to a minute later, I witnessed smoke coming up from the hood of my car. My fiance and Dog quickly evacuated the car as we saw flames emerging. I ran inside to get assistance from the workers and they brought out fire extinguishers. The attempt to extinguish the flames was unsuccessful and the front of the car quickly went up. Police and fire department were called and they showed up about 10 minutes later to handle the situation. Reports from the officer, fire department and the Sheetz assistant were taken. I do not have access to those. My car insurance is covering the cost of the vehicle and a 7 day car rental. They are not covering the loss of both mine and my fiance's cell phones. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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