Complaint 2214245
2015 FORD ESCAPE • BACK OVER PREVENTION • incident May 1, 2025
- Complaint ID
- 2214245
- Make
- FORD
- Model
- ESCAPE
- Model Year
- 2015
- Component
- BACK OVER PREVENTION
- Incident Date
- May 1, 2025
- Date Received
- Jun 9, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2015 Ford Escape. The contact stated that the rearview camera intermittently displayed a blank or distorted image while the vehicle was in reverse(R). The contact stated that the failure had obstructed rear visibility and had prevented the proximity alert system from alerting the driver when encroaching on an object. The contact later received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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