Complaint 2214197
2018 RAM 2500 • SERVICE BRAKES • incident Feb 1, 2025
- Complaint ID
- 2214197
- Make
- RAM
- Model
- 2500
- Model Year
- 2018
- Component
- SERVICE BRAKES
- Incident Date
- Feb 1, 2025
- Date Received
- Jun 9, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
In January of 2025 I received a letter for a recall with no remedy for the Hydrualic Brake Control Unit that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. I have reached out to FCA numerous times over the last year and a half with no information received. I have reached out to the local RAM dealer, they stated they have a repair for the vehicle but I would not be able to claim it under the recall as there is no remedy. I am told by FCA that brake failure is possible putting my safety and my family's safety at risk. Vehicle has not been inspected by anyone other than myself. While operating vehicle, warning lamps will illuminate an audible sound will alarm, and then the system will clear. This will happen numerous times over and over and over while driving. These symptoms began February of 2025.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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