Complaint 2213928

Complaint Summary

SERVICE BRAKES

Owner Narrative

2016 RAM 1500 pickup truck has several warning to include check engine light, ABS light, traction control light, ABS Brake service require, 4x4 service required, electronic throttle control and brake light comes on and vehicle no longer has anti-lock brake or traction control capability. Issue has been on going for several months with numerous calls to dealer for the replacement of the ABS control module who eventually transferred me to RAM corporate for further escalation of the issue of no parts in system to fix problem. I have called additional dealers in New York, Virginia, Florida and they have all told me that they have outstanding orders in the 30+ range for vehicles with the same issue. Based on what I have found online and in discussions with those dealerships, if you extrapolate those numbers over more then 4,700 Ram or Dodge dealerships in the United states, there are potentially over 100,000 RAM 1500's on the roads today that have the potential of a major Anti-Lock Brake System (ABS) issue or failure. From what I found out from talking with dealerships and Ram Corporate, they have not been addressing the issue very much in regards to having replacement parts for a issue they have know about for years. In fact, RAM/Dodge have had issues with there RAM 2500/3500 series where FCA issued a recall for certain 2017–2018 Ram 2500/3500 trucks (NHTSA campaign #24V896000, recall #C4B). I have a order number and FCA case number is that is required for additional information. My issues have been ongoing for approximately 6-7 months and ended on 31 May 2026 when all the lights started flashing and then the vehicle would not move, but would run. Electronic system locked it from going in gear.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.