Complaint 2213764
2021 FORD ESCAPE • UNKNOWN OR OTHER • incident Jun 1, 2026
- Complaint ID
- 2213764
- Make
- FORD
- Model
- ESCAPE
- Model Year
- 2021
- Component
- UNKNOWN OR OTHER
- Incident Date
- Jun 1, 2026
- Date Received
- Jun 7, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
The panoramic sunroof cover shade completely detached from the side tracks and the rear roller mechanism failed. When the shade is fully closed, it just sags on the sides and lets light beams leak through. The actual safety issue happens when you press the button to retract it fully away. Instead of rolling up into the headliner like it is supposed to, the fabric folds up and hangs down at the back. It creates a huge flap of loose fabric hanging all the way down to the back seat headrests, which completely blocks the view through the back glass window and eliminates rear visibility while driving. The component is available for inspection upon request. The problem has not been inspected by a dealer or independent shop yet, and there were no warning signs or symptoms before the failure happened.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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