Complaint 2213364
2015 RAM 3500 • STEERING • incident Apr 1, 2021
Complaint Summary
STEERING
Owner Narrative
The contact owns a 2015 Ram 3500. While attempting to have an alignment performed, the contact was informed that the steering drag link and the tie rod were both cracked. The failure caused rapid, premature wear on the tire. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V021000 (Steering); and believed that the welding that was performed in the recall repair had directly caused the current failure. The vehicle was taken to an authorized dealer, where the technicians diagnosed the vehicle and determined that the previous recall repair made it impossible to perform a proper wheel alignment. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 193,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
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