Complaint 2213139
2020 FORD EDGE • POWER TRAIN • incident May 29, 2026
- Complaint ID
- 2213139
- Make
- FORD
- Model
- EDGE
- Model Year
- 2020
- Component
- POWER TRAIN
- Incident Date
- May 29, 2026
- Date Received
- Jun 4, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
At low speeds 20-40 car shifts with a shudder. TSB 21-2389 was issued by Ford which describes problem I am experiencing. Took car to Ford and paid them to complete procedure per TSB. This did not correct problem and after reviewing other Ford Owners it appears or I expect my Torque Converter and/or transmission has gone bad.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
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