Complaint 2212420
2021 CHRYSLER PACIFICA • FUEL/PROPULSION SYSTEM • incident Mar 15, 2025
- Complaint ID
- 2212420
- Make
- CHRYSLER
- Model
- PACIFICA
- Model Year
- 2021
- Component
- FUEL/PROPULSION SYSTEM
- Incident Date
- Mar 15, 2025
- Date Received
- Jun 3, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
FUEL/PROPULSION SYSTEM
Owner Narrative
While driving the vehicle, the accelerator will become inactive and result in the vehicle slowing to a stop. I will shut off the ignition and let vehicle rest for 10-20 mins before restarting. This does not resolve the issue and I end up towing the vehicle into the manufacturerâs service department. This often results in 100s of dollars in âdiagnosticâ fees. The service dept claims itâs bad battery, changes and issue arises again. Next they say it needed a software update, and a few days later it fails again. Next they said it was PCM module and replaced it, and finally they replaced the transmission. The 4th visit, change of transmission, lasted a little over a year and then the issue arose once again! After paying $259 in diagnostic fees, they said I used a bad âchargerâ
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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