Complaint 2212044
2019 RAM 5500 • FUEL/PROPULSION SYSTEM • incident May 13, 2026
- Complaint ID
- 2212044
- Make
- RAM
- Model
- 5500
- Model Year
- 2019
- Component
- FUEL/PROPULSION SYSTEM
- Incident Date
- May 13, 2026
- Date Received
- Jun 2, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
FUEL/PROPULSION SYSTEM
Owner Narrative
The DEF system failed on this truck at the end of 2025. The truck has entered limp mode, and if we continue to drive it, it will shut down completely. The vehicle has been at Darling's RAM in Ellsworth, ME since March 2026, and they say that they are still waiting for the parts. Why aren't parts available?? They have no idea when parts will be shipped from the manufacturer. Why is this at all acceptable?? I am running a business, and I am having to cancel orders from my customers because Stellantis is not sending the parts. This makes the vehicle unsafe to drive, and I feel that this is unacceptable.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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