Complaint 2212033
2020 HYUNDAI SANTA FE • Chest Clip, Buckle, Harness • incident May 19, 2026
- Complaint ID
- 2212033
- Make
- HYUNDAI
- Model
- SANTA FE
- Model Year
- 2020
- Component
- Chest Clip, Buckle, Harness
- Incident Date
- May 19, 2026
- Date Received
- Jun 2, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
Chest Clip, Buckle, Harness
Owner Narrative
The harness adjustment button on my Nuna RAVA car seat has failed, preventing the harness from being properly tightened. This makes it impossible to securely restrain my child. This issue involves the same harness adjustment mechanism that Nuna previously addressed in a voluntary recall, where debris could cause the adjuster to malfunction and result in a loose harness. The seat has not been misused and is within its expected usable lifespan. Despite this, Nuna has refused to repair or replace the seat, stating it is out of warranty. This is a safety-critical failure that directly impacts child passenger safety, as the harness cannot be properly secured in the event of a crash.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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