Complaint 2210726
2017 FORD EXPLORER • UNKNOWN OR OTHER • incident Nov 26, 2024
- Complaint ID
- 2210726
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2017
- Component
- UNKNOWN OR OTHER
- Incident Date
- Nov 26, 2024
- Date Received
- May 28, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
UNKNOWN OR OTHER
Owner Narrative
The A-pillar appliqué trim bordering my windshield on both sides has become loose and has been detaching and flying into the road unexpectedly while Iâm driving. I have been waiting over 18 months now for parts to become available for this repair as the hazard continues to become worse. The recall details indicate â FORD MOTOR COMPANY IS WORKING CLOSELY WITH ITS SUPPLIERS TO PRODUCE PARTS FOR THIS REPAIR. WHEN PARTS BECOME AVAILABLE, FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER FOR REPAIRS TO BE COMPLETED FREE OF CHARGE PARTS AND LABOR. PARTS ARE ANTICIPATED TO BE AVAILABLE TOWARD THE LATTER HALF OF 2024.â but I have yet to be contacted to have this repair completed. I am filing this complaint because Ford has failed to address this repair in a timely manner.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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