Complaint 2209512
2023 TESLA MODEL Y • SERVICE BRAKES • incident May 19, 2026
- Complaint ID
- 2209512
- Make
- TESLA
- Model
- MODEL Y
- Model Year
- 2023
- Component
- SERVICE BRAKES
- Incident Date
- May 19, 2026
- Date Received
- May 24, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
I have written several times before about my car's phantom braking in cruise control. When the Santa Fe Tesla dealer, where I bought the car, told me recently that the problem had been fixed, I was disappointed they didn't bother to tell me, but thrilled to hear the news. On May 12-13 I drove over 900 miles. I tried cruise control for significant portions of both drives and did not experience one problem. Finally, I thought, they fixed the problem...and how nice it was to have cruise control for extended drives. Not so soon: on May 19th I was driving 2 friends up to volunteer at the Wildlife refuge on I-25 in northern New Mexico. The phantom braking happened again. My friends were dismayed...one thought I had seen something in the road that she didn't see. The other, in the back seat, tried to understand what happened. Please, this is beyond the pale! Of course I will call and take the car in to the dealer...an hour's drive for me. I will be surprised if they fix it, and if they do it under warranty. I did just buy new tires (see previous report about original tires with multiple flats and not even making it to their 40,000 mile warranty) so I'm no longer worried about getting a flat in the rural areas where I live and drive.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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