Complaint 2208104
2018 RAM 2500 • SERVICE BRAKES, HYDRAULIC • incident Jan 1, 2024
- Complaint ID
- 2208104
- Make
- RAM
- Model
- 2500
- Model Year
- 2018
- Component
- SERVICE BRAKES, HYDRAULIC
- Incident Date
- Jan 1, 2024
- Date Received
- May 19, 2026
- Data As Of
- Jul 1, 2026
Complaint Summary
SERVICE BRAKES, HYDRAULIC
Owner Narrative
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that upon start of the engine, the ABS, electronic stability control (ESC), 4WD, traction control, and cruise control functions were all unavailable. The contact also stated that speedometer and gas mileage have also failed to operate as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The contact was then given a diagnostic fee and an estimate for a temporary part to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.
Related
Data sources & freshness
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Census, SAFER, SMS, Licensing & Insurance (L&I), roadside inspections, crashes, and authority history.
Vehicle recall campaigns, defect investigations, and consumer safety complaints (SCRS).
Cross-border carrier registry and Canadian recall campaigns where applicable.
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