Complaint 2207688

Complaint Summary

SERVICE BRAKES

Owner Narrative

I turned the vehicle to park in a diagonal spot, and it would not stop. I had taken my foot off the gas just prior to starting the turn and then tapped the gas in the turn. After I tapped it an physically brough my foot back to the seat and then placed it on the brake, it accelerated. It drove over a curb, through a metal barrier and into a glass door and stopped at the side mirrors while my foot was firmly pressing the brake down. The cops on scene said the video looked like I was accelerating, but like I said I was firmly pushing down on the brake. Only the left rear brake light worked and is hard to see because the plastic cover is damaged. Prior to the accident the vehicle did not have the ABS light blinking, but it was blinking when I retrieved my personal items out of the vehicle 2 days later. There was a woman bending over/ in the corner by counter in the store and had the vehicle not stopped when it did, she would have been hit; when she stood up mere inches from the trunk, this put me, the driver into shock.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.